If you are searching for a stable, high-growth customer service job in Bengaluru, BigBasket has opened one of the biggest hiring drives of the year. With over 100+ openings, attractive salary packages, and opportunities for freshers, this Customer Support Associate position is ideal for job seekers looking to build a strong career in customer service, BPO, or operations management.
BigBasket, India’s largest online grocery platform, has grown rapidly over the years due to the rising popularity of online shopping and the e-grocery revolution. With customer base expansion comes the need for skilled support professionals—and this job role provides the perfect opportunity for individuals with good communication and typing skills.
Why This BigBasket Job Is One of the Best Opportunities in Bengaluru
| Category | Details (SEO-Optimized) |
|---|---|
| Company | BigBasket – India’s Largest Online Grocery Platform |
| Job Title | Customer Support Associate (Voice & Non-Voice Process) |
| Location | Bengaluru, Karnataka (Tin Factory, KR Puram) |
| Experience Required | 0–5 Years (Freshers Eligible) |
| Qualification | 10th/12th + 3-Year Diploma |
| Skills Required | Fluent English, Communication Skills, BPO, Typing Speed (28 WPM, 90% Accuracy) |
| Employment Type | Full-Time, Permanent |
| Working Days | 6 Days/Week, 1 Rotational Off |
| Work Mode | Work From Office |
| Salary | ₹2.6 LPA – ₹2.92 LPA (₹17,000 – ₹20,000 Take-Home) |
| Job Roles | Voice Support, Non-Voice Chat/Email Support, Customer Handling |
| Interview / Walk-in Dates | 17 Nov – 6 Dec, 10 AM – 1:30 PM |
| Venue | Plot No 224, Old Madras Road, Vijinapura, Tin Factory, KR Puram, Bengaluru – 560016 |
| Openings | 100+ |
| Contact Email | manasi.angadi@bigbasket.com |
| Industry | Retail, e-Grocery |
1. Open for Freshers (0–5 Years Experience)
Whether you are starting your career or already have customer service experience, this role welcomes you. Freshers with basic communication skills can start earning a competitive salary while gaining exposure to one of the fastest-growing industries in India.
2. Good Salary + High Take-Home
The position offers a salary of ₹2.6 LPA to ₹2.92 LPA, with a monthly take-home amount ranging between ₹17,000 and ₹20,000. For entry-level talent, this is considered a strong salary in the BPO and customer service sector.
3. Huge Demand – 100+ Openings
With BigBasket expanding its customer service operations, this drive includes more than 100 openings, making it easier for qualified candidates to secure a job. Early applicants have higher chances of selection.
🧩 Job Role Details
The Customer Support Associate role includes responsibilities such as:
- Handling voice calls and assisting customers with queries
- Managing non-voice chat/email communication
- Understanding customer issues and providing prompt solutions
- Maintaining typing accuracy (90%) and speed (28 WPM)
- Working in rotational shifts with 1 weekly off
These responsibilities help candidates build professional communication skills, problem-solving skills, and customer handling expertise—highly valuable in retail, e-commerce, and BPO sectors.
Eligibility Criteria
To apply for this role, candidates must meet the following requirements:
- Minimum education: 10th/12th + 3-Year Diploma
- Good communication skills in English
- Ability to work 6 days per week
- Comfortable working from office
- Typing speed: 28 WPM
- Accuracy: 90%
- Immediate joiners preferred
This makes it accessible to a wide range of job seekers, especially those who want a strong start in the customer service industry.
Walk-In Interview Details
BigBasket is conducting walk-in interviews, making the process faster and simpler.
📆 Dates
17th November – 6th December
Time: 10:00 AM – 1:30 PM
📌 Venue
Plot No 224, Old Madras Road,
Vijinapura, Tin Factory, KR Puram,
Bengaluru – 560016 Karnataka
📧 Contact Email
manasi.angadi@bigbasket.com
Candidates are encouraged to carry:
- Updated resume
- Government ID proof
- Educational certificates
- 2 passport-sized photos
Why Choose BigBasket?
BigBasket is a market leader in the online grocery domain, trusted by millions of households across India. Working here gives employees:
- Exposure to a fast-growing e-commerce industry
- Job security in a stable, well-funded company
- Opportunities for learning and career growth
- A positive workplace culture
Joining BigBasket is especially beneficial for those aiming to build careers in:
- Customer support
- Operations
- BPO
- E-commerce management
- Retail service industries
🔥 Apply Now – BigBasket Customer Support Associate Hiring
| Platform | Apply / Join Links |
|---|---|
| Platform Link | Click Here |
| Official Apply Link | Click Here (Official) |
| WhatsApp Group |
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| Telegram Group |
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Final Verdict – Should You Apply?
Absolutely! If you are looking for:
- A stable full-time job
- Good take-home salary
- Career growth opportunities
- Fresher-friendly employment
- A reputed employer
… then the BigBasket Customer Support Associate role is an excellent opportunity.
With 100+ openings and a simple walk-in interview process, the chances of selection are high—especially for early applicants with good communication and typing skills.