Dalmellington Care Centre hailed for outstanding care after surprise inspection, achieving a top score from the Care Inspectorate!
The home cares for up to 61 older adults. Inspectors visited without warning for two days. They talked to residents, families, and workers.
The report had some awesome things to say. Management values their staff a lot. They really care about staff well-being. This makes the team super motivated.
They achieve great results for everyone involved. Residents gave amazing feedback about the staff. One person said everyone is lovely. Adjusting was easier with familiar faces!
Another resident said they can easily talk to staff. The inspectors liked the centre’s facilities. Food was good too. They help residents stay independent.
Families feel very secure about the care given there. One family member said staff are fantastic. Her mum settled in thanks to them. She participates in activities, or relaxes in her room.
Knowing she is safe means so much. The report said management cares about staff health. This attitude improves the quality of care overall. The operations manager is proud of the dedicated team.