North Road in Durham had an unplanned power outage. Restaurants were affected and power was restored by 6:18 pm.
Coarse restaurant canceled fifty reservations. This restaurant is on the Michelin Guide. Isla, its sister venue, closed early too. They stopped afternoon brunch service.
An Isla employee explained their situation simply. They had to end lunch early that day. They also cancelled the afternoon opening.
Northern Powergrid distributes the street’s power. They stated underground cables caused this outage. Power was restored to everyone by 6:18 pm.
A Northern Powergrid person explained more. They learned of a power cut around 4:25 pm. It affected the DH1 4 area of Durham. Two hundred and three customers were without power.
They prioritize all their customers. Their online map showed real-time updates. The 24/7 contact center offered customer support.
Texts went to customers sharing contact details. They proactively called priority service members. This offered help and support to those needing it.
“Thank you for your patience,” they added sincerely. The power company worked to restore power fast. They thanked customers for understanding.