Post Office Apologizes to Widow of Shildon Postmistress June Tooby

June Tooby had problems with the Post Office in the 1990s. She thought the Capture computer caused shortfalls at her branch, and ill health caused her much suffering during those years.

She died in 2022 at 71. The Post Office took her to court, and she lost a lawsuit in 2003 over a £55,000 shortfall. She kept letters detailing her concerns. Her diary also showed that she had raised these concerns to bosses.

An investigation in 2024 looked at the Horizon scandal and found Capture system problems as well. June’s evidence showed that Capture likely caused these shortfalls, mirroring the Horizon issues.

The Post Office sent June’s husband, Ken, an apology, apologizing for their failings without reservation and acknowledging the impact on their lives. Simon Recaldin, who leads Post Office remediation, expressed sincere sorrow.

He stated that the Post Office had significant failings with Capture, impacting everyone, including June. He regrets that June didn’t see this apology and never saw the truth uncovered and justice prevail.

Ken Tooby felt relieved that justice prevailed, saying that his wife can now rest in peace. He says this is what they fought for. Sorting through June’s files was difficult, but the Post Office admitted fault in a letter, which was much more important than money.

June’s niece, Vivian, is proud of her fight for justice, as June fought the Post Office even before others knew. She kept detailed records, and investigators used her evidence to find the Capture system faulty. Like Horizon, Capture’s shortcomings caused harm.

June’s hard work helped clear her name and helped others who were affected. This moment is what they had waited for. Solicitors are gathering evidence, affecting over 100 cases, and seeking compensation for Capture victims.

Hudgell Solicitors represent June’s family. Neil Hudgell stated that the apology was deserved and called June a fighter for justice, admiring her incredible actions.

Although June couldn’t win her fight in 2003, she fought an organization determined to prove guilt while ignoring the real evidence. In the end, she won by helping others, and her documentation helped uncover the Post Office faults.