Tech support from Progress Lifeline aids independent living with sensors and alarms connected day and night to a call center.
These gadgets connect to a call center where operators are available all day and night to answer calls and offer urgent help. This technology allows people to live independently, providing support when needed.
If an alarm goes off, operators will talk to the person, offering advice or calling family members. Sometimes, they must call 999. And if someone falls but isn’t hurt, helpers are dispatched.
Responders usually arrive quickly, with an average response time of about half an hour. They use tools to lift individuals and check to see if they are alright.
Steve is a responder who finds great satisfaction in helping people. He especially appreciates seeing individuals get up safely. The technology’s benefits extend beyond fall risks.
Sensors can detect seizures or alert if dementia patients open doors. Graham Gooch spoke about the program, emphasizing its role in helping people live well on their own.
He praised the small devices, highlighting how alarms and sensors can transform lives. Because of this technology, people can stay in their homes longer, making a significant impact on the community.