Residents on Mottram Street estate allege Stockport Homes is slow to fix repairs and address antisocial behavior.
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One guy said his toilet was broken for months. Another person mentioned drug use happened there. Stockport Homes manages over 12,000 homes. This includes council houses and high-rise buildings.
A review said their work is good overall. Still, they acknowledged some tenant complaints. One guy waited months for a bath repair. It would take days to drain.
Toilet repairs also took two weeks. A lady said drugs were common. Homeless people slept in hallways sometimes. She said Stockport Homes stopped that lately. The housing group says they work to stop bad behavior.
They closed a flat on the estate. This happened after reports of drugs and violence. Neighbors welcomed the closure. They felt it took way too long. Issues went on for two years, they explained. People yelled, broke windows, and hit doors.
One person told the BBC they liked Stockport Homes. They fix things fast, they said. Someone unblocked their bath very quickly once. Stockport Homes says they want to fix problems fast. They said sorry for any trouble. They thanked people for their patience.