Thames Water Faces Demands List from Swindon Council After Report

The Swindon council committee approved a water company report. Senior managers spoke to them last year. The committee now has questions for Thames Water.

Councillor Heenan said the grilling lasted seven hours. A sub-committee reviewed meeting minutes. They made a list of actions needed. More information is needed too.

The report lists nineteen actions. These actions fall into five groups. They include capacity and strategic planning, as well as community relations.

One action involves Wanborough Sewage Treatment Works. Thames Water must confirm capacity increase numbers there. They should share the data with local council members.

Councillors want upgrade confirmations. Will it fix odor problems from the plant? They seek access land updates at New Eastern Villages and information about the station’s capacity.

Thames Water must address River Ray Way path issues. They must show how customer payments are spent and explain supply costs versus debt repayment costs.

The leak reporting process could get better online. Thames Water will share performance data and set up a way for councillors to ask public questions.

Improve major incident plans too. Leaks and floods need quicker updates. This should apply to councillors and parishes both.

Council officers want regular water company meetings. They aim to align plans with Swindon’s growth and want to fix past discussion gaps too.

Heenan thinks question access will help many things. Councillor Hopkins wants response dates on questions. The committee members agreed with him.